This app is designed for policy holders to file claims and third parties to record, document, and submit inspection results to the carrier in real time leading to shorter cycle times and reduced costs of the claims and inspections processes.
Users of the app are able to communicate directly with claims staff while starting a recording session in real time to document or display the issue through a live video feed. Collaboration capabilities include:
Offline and Live video and audio collaboration File upload from mobile device Task assignment and diary entries for team members
Allowing users to self-inspect and submit documentation during the claims process will speed up the overall claims cycle, improving the policy holder experience and reducing the cost to operate the business.